Viodi View – 09/05/14

September typically means the start of the fall trade show season. Fortunately for this author, the trade show season started a week early in Viodi’s Silicon Valley home in the form of NTCA’s Finance and Accounting Conference. A big theme of this conference was building a culture of ethics, accountability and quality. This conference reminded me of an interview filmed at the 2014 MTA and how these traits will be increasingly important as operators become custodians of their clients’ data.

SOC It to Me – Building a Culture of Ethics, Accountability & Quality

A security key pad is just an outward view of the importance of having excellent internal controls.
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SOC-2 (Service Organization Control) compliance is a must-have for certain clients of data centers, as pointed out in the above interview with Brian Steuve and Robert Koch of the accounting firm of Olson Thielen. As Steuve indicates, it is about building trust and putting controls in place that puts clients’ minds at ease.

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Managing Risk for New Services

Ken Pyle interviews Stephen Gorman of The Hartford at the 2014 ACA Summit.
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“Once you are given the responsibility to protect and manage [somebody’s else’s data]…you need to make sure you are taking all the necessary steps to protect your customers and your clients,” says Stephen Gorman of The Hartford in the above interview. Gorman was referring to the idea that service providers need to account for the security and protection of customer data when building a business plan to provide cloud and other relatively new services.

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A Quantitative Cultural Transformation

Ken Pyle interviews Albert Bodamer at the 2014 NTCA Finance and Accounting Conference in San Jose.
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Translating mission statements and vision statements into to transform corporate culture is what Albert Bodamer of Bodamer Consulting, LLC discusses in the above interview filmed at NTCA’s 2014 Finance and Accounting Meeting in San Jose. Bodamer talks about how his clients have used a Balanced Scorecard (BSC) to quantify their high-level goals. The Balanced Scorecard converts the language of a mission statement into a quantitative measure in the form of Key Performance Indicators (KPI) for each employee’s performance.

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2014 Hot Interconnects Highlight: Achieving Scale & Programmability in Google’s Software Defined Data Center WAN by Alan Weissberger

An image of Google's Andromeda Controller diagram.
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Amin Vahdat, PhD & Distinguished Engineer and Lead Network Architect at Google, delivered the opening keynote at 2014 Hot Interconnects, held August 26-27 in Mt View, CA. His talk presented an overview of the design and architectural requirements to bring Google’s shared infrastructure services to external customers with the Google Cloud Platform.

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2014 Hot Interconnects Semiconductor Session Highlights & Takeaways- Part I. by Alan Weissberger

An image from the ARM presentation.
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With Software Defined: Networking (SDN), Storage and Data Center movements firmly entrenched, one might believe there’s not much opportunity for innovation in dedicated hardware implemented in silicon.  Several sessions at the 2014 Hot Interconnects conference, especially one from ARM Ltd, indicated that was not the case at all.

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Shared Automation – Up to 90% Reduction in Vehicles

A screen shot from Dan Fagnant's presentation at the July 2014 Automated Vehicle Symposium.
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Removing up to 9 of every 10 cars from the road is the promise of sharing automated vehicles, according to University of Texas, Austin research from Dan Fagnant and Dr. Kara Kockelman. In their modeling, they found that private investors could achieve a return on investment of 43%, even with a $70,000 base price for the automated vehicle.

Click here to view the video and read more.

Tweets and Short Thoughts

  • wpid-20140830_092500.jpgAnd what will you get when you cross this robot with an #autonomousvehicle? Google Shopping Express 3.0 – response to Kevin Kutcher and his comment about robotic butlers at a Cupertino hotel.
  • A bumper sticker one would expect in Silicon Valley. I wish my other car was
  • “The sales process should start 2 years before you sell (your telecom co.)” Leo Staurulakis Finance & Accounting
  • att-ad-for-uverseWords of wisdom from Leo Staurulakis “Truth always comes out,” with regards to importance of transparency in selling a telecom company
  • Can 768Kbps be advertised as “High Speed”, given the FCC’s definition of high speed of 4Mbps?

The Korner – What Was He Thinking?

Ken Pyle interviews Steve Gleave at the 2014 Metaswitch Forum.
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If there was an award for gutsiest performance at a conference, it would have to go to Steve Gleave, Senior Vice President of Marketing for Metaswitch. Gleave gave attendees of the 2014 Metaswitch Forum the chance to take a lighthearted and entertaining peek into his thoughts. Gleave made excellent use of video and the stage to illustrate how software has decoupled from hardware and is distributed into a sort of collective brain; much like the Internet broke down the silos of intelligence.

In our interview, Gleave talks about the creativity that weaved its way through the 3 day conference, culminating in an homage to Michael Jackson. Gleave definitely exhibits the sort of left-brain/right-brain thinking that is increasingly important in this information, nay thinking age.

Click here to read more and view.

Viodi View – 08/22/14

Image of a future car  courtesy of Michael Robinson and ED Design.
Image courtesy of Michael Robinson and ED Design.

It’s obvious by the look on their faces, that people could be thinking that this guy is from another planet. This is the feeling I have when talking about my latest obsession, the autonomous vehicle. The obsession first manifested itself in the fictional story of what life will be like for today’s youth in the year 2040 thanks to self-driving vehicles. That story has been a spring-board to various discussions with experts on the topic, such as the recent discussion we had with someone who is an expert in both the legal and engineering aspects of vehicle autonomy. Read his thoughts on the winding road to vehicle autonomy in The Korner, below.

V2V & Spectrum Auction Round-Up

Depiction of V2V in urban area - image courtesy of U.S. D.O.T.
Depiction of V2V in urban area – image courtesy of U.S. D.O.T.

As written,  Implementation of the National Highway Traffic Safety Administration Advance Notice of Proposed Rulemaking to Begin Implementation of Vehicle-to-Vehicle Communications Technology could have an impact on service providers, as it asks about the FCC’s proposal to share the 5.85 to 5.925 GHz band between Dedicated Short-Range Communications (DSRC) radios (which are projected to be embedded in V2V-enabled vehicles, starting as early as the 2015 model year) and other WiFi devices. The NHTSA’s report on the topic outlines some of the potential safety benefits from such a network and, starting on page 92, goes into depth on spectrum utilization.

At the same time that the NHTSA is proposing rules of the road for vehicle to vehicle communications and potentially paving the way for an autonomous transport future, the FCC issued rules on how the broadcast auction spectrum will work. In an article in CED Magazine, respected telecom policy expert Jeffrey Krause suggests TV White Spaces and wireless microphone users will be the losers based on the FCC’s almost 500 page ruling.

As  was suggested in the article accompanying our interview with SocialMesh advocates, Devabhaktuni Srikrishna and Rajeev Krishnamoorthy, it  is not too late for Congress to step in and take a holistic view of spectrum to ensure maximum value for this public good; which might not mean direct dollars into the U.S. Treasury. This will require a big picture view  that embraces seemingly disparate use-cases, such as V2V and wireless broadband access. More on the bigger picture in the next issue of the Viodi View.

Better Driving Through Metadata

A picture of the 2015 Corvette Stingray along with  the metadata of its drive.
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Great racing athletes are able to visualize their every move giving them a mental picture for how they should perform. For the rest of us, Chevrolet may have the answer in the form of its Performance Data Recorder (PDR) in the 2015 Corvette Stingray, which is notable as it is the first telematics system to be included in a production car. Although not available in this version, the transmission of real-time metadata to other vehicles is the very sort of thing that would be at the heart of an aforementioned V2V network.

Click here to read more and to view the video.

Building Blocks – Adding Value to the Internet of Things

A demonstration of the Mobile Internet of Things is provided by CableLabs at their booth at The Cable Show 2014.
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Cable companies as value-add providers of data from the disparate Internet of Things is on display in CableLabs’ demonstration at The Cable Show 2014. Clarke Stevens explains how the prototype they created allows consumers to view the location of public transit buses on an app; an app that can live on multiple devices, including TVs, smart phones and tablets.

Click here to read more and to view the video.

The Heat Is On & Helping Monitor the House

Ken Pyle interviews Rob Riordan at the International CES 2014.
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Heat sensing with personal devices is about to take off, according to an articlethis week’s in the Wall Street Journal. Rob Riordan, EVP and director of corporate development for Nsight, talks about using thermal technology to add more accurate detection to their home monitoring service. We caught up with Riordan at International CES 2014, where he talks about the success Nsight has had in offering home monitoring services to its Wisconsin customers.

Click here to read more and to view the video.

Video Editing Challenges

One must click on the "About" option to see this menu. Although this shows only the "Disable GPU for this product" box marked, it may be that "Disable GPU Option for all products" may need to be selected as well.
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Anyone interested in video editing; particularly with the latest release of Sony’s Vegas software, should read this 3-part series on the challenges faced by this author in editing with the latest version of this professional video editing software package. To read the rest of the story, click on the following links.

Click here to read more.

Some Tweets and Short Thoughts:

The Korner – Autonomous Vehicles and the Law

Ken Pyle interviews autonomous car expert, Brian Walker Smith.
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The advent of self-driving vehicles will have a profound impact on the way communities develop; particularly if the service model, as already coming into play with companies like Uber, Lyft and others, turns out to be the predominate way of transporting people.

As one MIT study suggests, a shared, self-driving vehicle approach could mean only 1/3 as many vehicles would be needed as compared to one where humans are behind the wheel; which has huge implications for the way cities are designed. And the autonomous vehicle’s reach won’t be limited to the urban areas, as fully autonomous vehicles are already operating in various mining operations.

In this interview, legal and transportation professor, Bryant Walker Smith, talks about the challenges as we transition from human directed vehicles to fully autonomous vehicles. As he points out, there will be tensions between local and national interests. He likens it to the early days of broadband and implies that the road from here to fully autonomous vehicles will be a one with some potential forks and paths not yet imagined.

Click here to read more and to view the interview.

Viodi View – 08/09/2014

Computer on top of a Prius optimized for best WiFi reception.
Optimized WiFi Reception

“High speed and reliable broadband is becoming as essential as water and electricity,” to paraphrase what I heard last week from a general manager of a provider that offers all three of those services. I have had many opportunities to reflect on those comments, as my travels since then took me to the Southwestern U.S. where water and broadband are often in short supply. Continue to bottom of this newsletter to read some of the random thoughts from someone who was broadband starved over the past week.

FCC Acts to Improve Rural Broadband Service with $100M Fund- Census Blocks Released by Alan Weissberger

An image of Redwood Estates, an area of Silicon Valley that has some high-cost broadband locations.
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Roughly 10% of the U.S., mostly in remote rural areas, is eligible to take advantage of $100 million the Federal Communications Commission is allocating for improvements in rural broadband service.  The FCC this week released a list of the U.S. Census blocks that would qualify for a piece of the $100 million fund the agency created earlier this month. Interestingly, there are several locations in the county of Santa Clara, home to Silicon Valley, that are unserved and potentially eligible to receive support.

Click here to read more.

Network Neutrality is Dead: Netflix deal with AT&T; VZ Throttling- FCC? by Alan Weissberger

Netflix announced last week that it had agreed to pay AT&T for a direct “peering” connection to AT&T’s network. The two companies arranged the deal this past May and have been working since then to connect their respective networks. AT&T had been pressing Netflix to pay for an upgraded connection between their networks since at least March when Netflix asked for a free peering arrangement.

Click here to read more.

Lights, Set-Top, Action

An image of the CableLabs NCTA 2014 Cable Show demonstration of an Internet of Things demonstration showing how lights can be controlled by a set-top based on the content being viewed.
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What happens when you mix a home lighting system with a set-top box? Clark Stevens of CableLabs demonstrates this unlikely convergence of the so-called Internet of Things and how CableLabs envisions being able to help cable operators create applications that marry these two disparate “things” into a better experience for the consumer (e.g. viewer hits the play button on the remote and then the lights dim).

Click here to view.

Some Tweets and Short Thoughts:

  • Wow, if this idea turns into legislation it would remove the operator as middleman and seemingly end blackouts and retransmission disputes.
  • @MATTatACA Financial Panel — I still remember the guy from last year’s panel I thought kept saying, “content craters…” Cre-A-tors! 🙂
  • Roger Bindl gets a bird’s-eye view – filming from a bucket truck.
  • Frank Chindamo’s latest venture brings his comedy to the room. Great idea.

The Korner – Random Notes from a Summertime Journey Through the Southwest

An image of human shadows on a wall of the Grand Canyon.
Ancient petroglyph???

The great thing about portable electronics and broadband is that one can work anywhere or anytime. This isn’t necessarily a good thing if one is trying to recharge and disconnect from work. Of course, my work with Viodi isn’t really work, as it is fun and its impossible to turn off thinking about the next issue of the Viodi View.

Here are some of my observations from my week-long journey to the 4 corners and beyond.

  • Reception of WiFi was extremely poor inside the car. Had to move the lap-top outside the car for adequate reception.
    WiFi using Comcast hot spot.

    Operators need creative ways to convince owners of 2nd homes to sign up for broadband. A part-timer plan was highlighted in the previous issue of the Viodi View as one such way. Based on my experience with my brother-in-law, another approach would be to bundle broadband into something like a home monitoring service, specifically designed for second home owners.

  • As it was, the 4G wireless hot spot, that my brother-in-law thought was broadband, didn’t meet the needs of someone who had to upload several 100+ Megabyte video files over the course of several days. As a work-around, one morning, I did pay the equivalent of $70/month for a decent broadband connection (with a free cup of coffee as a bonus). This wasn’t ideal, as, besides being against my inherent thriftiness, the coffee shop wasn’t open late at night when I wanted to upload the files.
  • This gave me a chance to use the Comcast app to locate their WiFi hotspots. The app identified multiple businesses which had Comcast hotspots where I could “roam” without an extra charge.
  • Computer on top of a Prius optimized for best WiFi reception.
    Optimized WiFi Reception

    It was difficult to receive the signal outside the business (the hot spots were most likely built into the indoor, Comcast-supplied cable modem/wireless routers). This meant placing the laptop next to a business’ window or, in the case when my car was my portable office space, the laptop had to be placed on top of the car to avoid the shield effects of a big metal container. Properly positioned, the WiFi connection worked great.

  • The Comcast app shows the name of the business and address of the business. It also showed the name and address of one location that looked to be that of a resident. Although the information provided really isn’t any different than what one would find in a telephone directory, one has to wonder if the average consumer realizes their information will be included in an app for the public to see.
  • T-Mobile’s coverage is inferior compared to its competitors in rural America. This is something observed from years of traveling with colleagues who have AT&T and Verizon and was reinforced by the lack of coverage found on this trip. With the Sprint merger off the table, perhaps one approach is for T-Mobile to partner once again (like they did years ago in Iowa) with small carriers and others to give them coverage and feet on the street in rural America.
  • Meanwhile, with a new CEO, what will Sprint do? Will Sprint land back in the arms of the cable operators that helped give birth to its wireless operation some two decades ago? Will they, as Alan Weissberger asks, focus on being a carrier’s carrier?
  • An image of a Google Fiber billboard in Provo, Utah.
    Google Fiber in Provo, UT

    Speaking of which, Windstream’s spin-off of its network from it operations is interesting. As a REIT, the actual network and associated equipment may be closer in structure to that of data centers. In the long-term will this mean that the Windstream operations group might branch into running network infrastructures for other entities, such as municipalities?

  • Regarding a former municipal-owned fiber faculty, I snapped a photo of this Google Fiber billboard in Provo, Utah promoting their broadband offering. Simple message from a company that is adept at cutting through the clutter.
  • Sometimes its good to put down the broadband and stop and smell the flowers.
    Smelling the flowers

    Visiting National Parks and other points of interest, I found myself yearning for good wireless broadband to power the augmented reality apps that may or may not exist. There were a couple practical reasons for this desire; 1) not everyone likes to read park information signs and there is often tension between the readers and the lookers in a group, 2) When the projector breaks (as it did at the Grand Canyon), it would be nice to be able stream it to a personal device. Then again, maybe it is better just to be disconnected for a few days.

Viodi View – 07/24/14

Managed Broadband TV – A Decade Old Overnight Success

This is an example of what a possible TV user interface might look like as envisioned in the Viodi authored, June 2003, Streaming TV Whitepaper.
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It’s always fun to see industry friends face-to-face and last week’s NTCA Southeast Regional Meeting in Savannah, GA was the perfect venue for catching up with folks I hadn’t seen in a while. It was an honor to moderate a tech talk panel on the topic of video services. This video summarizes the opening comments I made and set a baseline for the presentations that followed from Mark Chambers of NRTC and Bob Saunders of Skitter.

Click here to watch the video and read more.

Building a Bigger Box

A picture of the Savannah City Hall at night.
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Growth was definitely the vibe of this week’s NTCA’s Southeast Regional meeting in Savannah. Operators and vendors provided examples and ideas for how to generate new revenue through the introduction of new products and services that complement the broadband infrastructure. Although one of the panels referenced the idea of “out-of-the-box” thinking, it is clear that operators want to build a bigger box by complement their broadband offering with services that help their customers and result in new revenue.

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“Rural America Is a Big Part of America” #Summit21

A picture of a waterfall in Warren, VT.
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It’s one thing to talk about or even see pictures of rural America, but it doesn’t compare to experiencing it first hand. Last April at the ACA 2014 Convention, I had a chance to catch up with the lone Representative from the very rural state of Vermont. Interspersed in the above interview with Representative (D-VT) Peter Welch are some images captured from my brief visit to Vermont from a couple weeks ago. The images reinforce Welch’s points about the unique nature of rural America.

Click here to view and read more.

How Cable Began – The Rest of the Story #Summit 21

It is often difficult to receive over-the-air television broadcasts in the mountains.
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The following video interview captures the spirit of the folks who built a new industry decades ago. Most people in the telecom industry are probably aware that the cable industry sprung to life in rural areas that were too isolated to receive off-the-air broadcast signals. No doubt, many have heard about the guy with an appliance shop that was attempting to sell TVs and had to figure out a way to bring the signal from an antenna on top of a mountain to display the wonders of television to prospective customers.

Unfortunately, Viodi won’t be able to cover next week’s Independent Show in Kansas City celebrating the NCTC’s 30th anniversary, but the above video is an example of the many stories that could be told by long-time attendees to that event.

Click here to view and read more.

Looking at the Impact of Autonomous Vehicles on How We Live

The sign that greeted attendees to the Autonomous Vehicle Workshop.
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“It’s time to think about the built environment,” said Shannon McDonald, an architect and Assistant Professor at Southern Illinois University in Carbondale, IL. McDonald was referring to the impact that autonomous vehicles will have on the design of streets, buildings and associated infrastructure. She indicates that this is an important and timely discussion to have, as she compares autonomous mobility to the rapid changes to cities and the explosion in suburbs that resulted from the introduction of the car 100 years ago. She is in an expert in that transition, as she literally wrote the book on one aspect; parking and how it changed cities.

Click here to read more and to view the video.

Some Tweets and Short Thoughts:

  • BYOB – Bring Your Own Brain – if this works as shown, it will be an affordable personal #robot
  • As follow-up to my interview with Carissa, this just released reel describes her new TV show that helps independent operators teach customers tech.

The Korner – The Solar Window Awning & Shade

Ken Pyle interviews Joseph Hui of Monarch regarding their solar solutions.
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Joseph Hui is on a world-changing mission; to help people live a comfortable and renewable lifestyle. This Arizona State University professor wants to help solve big problems, such as access to clean water, climate control, healthy food, information and transportation. Hui’s company, Monarch Power, is his vehicle for tackling these weighty challenges.

At International CES 2014, Monarch demonstrated some relatively low-cost solar power solutions; think less than $1 to $2 per Watt versus $5 per watt for a typical roof-mount system. Monarch takes a system approach to lowering the cost of technology to make it economically practical. As an example, in addition to providing shade, the Monarch window awning, shown in the above video, also generates solar electric power (280W) and heats water.

Click here to view and read more about how to use the hot summer sun to lower energy bills.

Viodi View – 07/09/14

It is that time of the year when millions of people pack their suitcases and take some well-earned vacation time. We too will be on the road this summer visiting some of our friends with independent broadband service providers. One trip I am looking forward to is next week’s NTCA Regional meeting in Savannah, GA, where it will be an honor to moderate a panel on the topic of over managed, over-the-top video.

A Teacher Teaching Tech to Telecom

Ken Pyle interviews Carissa Swenson of TechTECS at the 2014 MTA Convention.
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One of the sessions I wish I could attend at the aforementioned NTCA event will feature TechTECS’ Carissa Swenson. Fortunately, I was able to catch up with Carissa at the 2014 MTA Convention, where she explained how her career path evolved from teaching within the North Dakota public school system to helping telecom companies teach tech to their customers. She is able to run her business from a small town (population of 209), thanks to the robust broadband of a Fiber to the Home Network.

Click here to read more and to view the video interview.

Abolishing the Fear of Failure- Do What You’re Afraid to Do!

An impersonator of an Elvis impersonator gives his best move.
Click Here

On June 26th, Stanford Education & Psychology Professor John D. Krumboltz told a sold out Commonwealth Club-Silicon Valley audience to “stop being afraid of failure. Learn to accept and even enjoy it,” he said in his opening remarks. Prof Krumboltz is the co-author of the book, Fail Fast, Fail Often- How Losing Can Help You Win.  It was Oprah Winfrey’s favorite book for 2014.

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Local Sports Everywhere with No CableCARD

Ken Pyle interviews Joe Jensen regarding their multiscreen implementation of their local TV channel.
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From the Pinewood Derby to collegiate sports, the BCSN networks carry local sports that are of interest to residents of the Toledo and Lima, Ohio area. This platform, which has been years in the making, lays the foundation for the transition from QAM to IP for Buckeye CableSystem’s delivery of video services.

The next step in this transition is in the regulatory realm and, in the above interview, Buckeye CableSystem’s EVP of Cable & Telecommunications, Joe Jensen, discusses their March 2014 request for a waiver of CableCARD rules which would allow Buckeye CableSystem to create a combination set-top that incorporates a DTA (Digital Terminal Adaptor – a low-cost QAM set-top) with an Internet Protocol video receiver.

Click here to read more and to view the video.

Evidence of Cable/Telephony Architecture Convergence

An image of Grande's web site and their 1 Gig service.The appointment of cable industry legend Chris Bowick to Calix’s board of directors, along with their related announcement regarding Grande’s use of their equipment to power their 1 gig, GPON network, is evidence of the long-term architectural convergence of the cable and telephony industries. I was fortunate to work with Calix and Phil Fine on the following video, which provides more information about Calix’s work with Grande, as well as their related effort to deploy DOCSIS and GPON from the same back-office.

Click here to view.

The Luddites of London

The graphic illustrates how Virtual Personal Assistants could work in the background to facilitate human relationships.
Click here to read

Just as we begin to hear about the and the significance of the autonomous vehicle (AV) for society, taxi cab drivers throughout the European Union recently staged mass protests against the smart phone app service Uber, portraying themselves as 21st century Luddites sacking London.

Click here to read more.

Some Tweets and Short Thoughts:

  • San Jose complies with Google Fiber’s checklist, according to Mayor Reed – now up to Google to bring Fiber to Silicon Valley.
  • A couple things stand out in this article; how tech and telecom can be the beneficiaries of autonomous vehicles.
  • It’s the People Power band van. They must be returning from a July 4th gig. We interviewed their CEO, Gene Wang a few years ago.

The Korner – Keeping a Green Lawn & Saving Some Green

The ZERO from Cub Cadet is demonstrated at the 2014 International CES
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With summer in full bloom, so are the gardens and lawns. For those in places where the lawns are large and the blades of grass thick thanks to summer rains, a riding lawnmower is a labor and time-saving device that is a must-have.

At International CES 2014, we caught up with Cub Cadet, a leading manufacturer of riding lawnmowers, where they displayed their first electric, riding lawnmower. They claim it is possible to mow an acre of grass on a single charge with their new model, ZERO. It also features all the other benefits of going electric, such as lower maintenance costs, no liquid fuel and quieter operation (now, you can mow the lawn at any time).

Given the theme of many of the recent Viodi View posts, it is not difficult to imagine a future model that would feature autonomous operation, much like the robotic vacuum cleaners that have been on the market for years. Autonomous operation would eliminate the need for a human operator, leaving the home owner even more time for a summer vacation.

Click here to read more about the ZERO.

Viodi View – 06/23/14

My aha moment from last week’s SMPTE ETIA Conference was triggered by the FCC’s Matthew DelNero’s excellent presentation on the history and status of Net Neutrality. That is, and it’s something that has been said for years by many experts, the entire telecom legal and regulatory morass needs to be simplified and flattened in a way that is analogous to what IP has done to the various telecom segments. Piecemeal legislation, like that offered up last week by Senator Leahy D-VT and Representative Matsui D-CA regarding paid prioritization, won’t help to break down these barriers. It is a brave new world and the legal and regulatory framework needs to catch up to the year 2014.

Do You Hear What I Hear?

A screenshot of different audio profiles in a demonstration from Dolby Labs.
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Some 80% of those with hearing loss do not use a hearing aid, according to Philip Hilmes of L126/Amazon at SMPTE’s Entertainment Technology in the Internet Age Conference. His presentation was particularly timely given last week’s announcement of the Amazon Fire phone, Hilmes’ brought interesting insight into the topic of immersive and personal audio and how Amazon is using feedback from multiple sensors to create a better sound experience. Their work could have interesting implications for the hearing aid market as well as creating some interesting privacy implications.

Click here to read more.

Broadband TV Conference Overview & Summary of MPEG-DASH Video Streaming Standard by Alan Weissberger

An image showing where DASH fits in the streaming ecosystem.
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The vital importance of the relatively new video streaming standard, DASH, was emphasized by Will Law of Akamai Technologies during his opening remarks: “DASH intends to be to the Internet world … what MPEG2-TS and NTSC have been to the broadcast world.” Video/multi-media streaming over the Internet (from web based video server to streaming client receiving device) was said to be a “feudal landscape.” That may now change with DASH, according to Will.

Click here to read more.

Broadband TV Conference Part 2: How to Measure Streaming Video Quality by Alan Weissberger

A diagram showing different streaming methods.
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This second article on the 2014 Broadband TV Conference summarizes a presentation by OPTICOM’s CEO on streaming video quality measurements. This topic will be very important for many players in the OTT streaming video and connected TV markets. In particular, it’ll be quite valuable for adaptive bit rate OTT and mobile video streaming providers to measure and then attempt to improve the Quality of Experience (QoE) of their customers.

Click here to read more.

Broadband TV Conference- Part 3: The Problem and Solution for WiFi Delivered Video Content… by Alan Weissberger

An image of AirTies Mesh network configuration.
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The number of mobile devices in the home is exploding. Most “Pay TV” operators (like Comcast Xfinity, Verizon FioS, and AT&T U-Verse) are supporting multiple screen viewing as part of their “TV Everywhere” services. The content is mostly OTT VoD, video clips, or real-time sporting events available by subscription (e.g. MLB.TV, or ESPN3) that’s played on mobile devices, gaming consoles and even connected TVs. Whole-home WiFi coverage and a consistent signal become mandatory for a good “user quality of experience.”
Click here to read more.

Look Ma, Video with No Plug-Ins

Ken Pyle interviews Dean Bubley of Disruptive Analysis at the MetaSwitch 2014 Forum.
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For anyone who has ever faced the frustration of having to download a plug-in to launch a web conferencing program, WebRTC may provide the answer. Providing real-time communications via simple JavaScript APIs within the browser (Chrome, Opera, Mozilla) or mobile app, it is very simple for the average user to view video or contribute their own content without the need for plug-ins. Bubley explains the reason WebRTC has such a disruptive potential is that there are many uses cases over many market segments, so that even if some of them aren’t successful there will be a number that will find success.

Click here to view and read more.

The Golden Age of Local TV Advertising

Ken Pyle interviews Mark Lieberman, CEO and president, of Viamedia at The Cable Show 2014.
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We are going through a a golden age; a renaissance; of TV programming,” said Mark Lieberman president and CEO of Viamedia. “It is the best platform; the most engaging platform for advertisers to get across their message.” He was referring to the value of television for advertisers. Lieberman discusses the automated, end-to-end programmatic solution they are introducing to make TV advertising even more valuable for local advertisers.

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A Hybrid Gaming Device

Ken Pyle interviews Whitney Merrifield of Xi3.
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Microsoft, Sony and Nintendo and their associated game consoles were, as usual, center stage at this year’s premier gaming conference E3. PC gaming by one estimate and measure has a 20% market shareand isn’t going away. As a proof-point, the Piston Console from Xi3 is the latest in a series of micro-mini PCs that are both compact (e.g. can bolt to the back of a monitor) and powerful. Whitney Merrifield speaks to the advantages of the micro-mini approach, as embodied in the Piston, compared to the traditional console approach.

Click here to view and read more.

Some Tweets and Short Thoughts

The Korner – The Autonomous Vehicle and What It Means

An automobile industry executive and subject matter expert, who wishes to remain anonymous, wrote the article that follows this preface. It is in response to my June 2nd article that speculated on Google’s long-term plans for the autonomous vehicle. This article provides additional insight into the AV market with some excellent references, while having some more fun imagining the type of vehicles we may see in the future.

Image showing what a vehicle might look like without a steering wheel.
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This article also introduces images from ED Design’s Michael Robinson, a Hall of Fame vehicle designer and leader in “Experiential Design”. He is at the forefront of determining what autonomous vehicles (whether on wheels, rails or wings) will look like and their impact on society. He wants to ensure that, in addition to achieving a safety goal of zero accidents, the autonomous vehicle doesn’t kill the love affair people have had with their cars.

More importantly, he wants the autonomous vehicle to be an extension of the future digital home; an environment that stimulates emotions and thoughts and not one that is simply a mobile couch potato transporter. As he points out, removing the steering wheel changes everything as far as vehicle design and he even suggests a scenario where regulators outlaw steering wheels and driver-less cars are mandatory in 2040 (coincidentally, the same year as my story takes place).

It is important for broadband providers to stay abreast of the direction of the AV market and the thinking of visionaries like Robinson and the anonymous author of the following article, as this mobile Internet of Things, known as autonomous vehicles, will have an impact on broadband networks at some level. Broadband providers will either find new opportunities in this arena or let the Googles of the world grab the opportunity.

Click here to read more.

Viodi View – 06/09/14

Wayne Gretzky’s quote of, “I skate to where the puck is going to be, not where it has been,” has become an oft-used metaphor in presentations in the telecom world. An important point, not mentioned in his quote, is to be aware of the external factors that could the alter the path of that puck (e.g. like the really fast skater you don’t see). Competition can come from any sector these days, as disparate industries look more and more alike, thanks to the Internet and the principles of the Internet.

Google’s Potential End Game – Transport and Organize the World’s People, Not Just Information

The garage is no longer needed to house a car with a vehicle-on-demand service.
The garage is no longer needed to house a car with a vehicle-on-demand service.

On the surface, autonomous vehicles seem way beyond Google’s core business, so it is easy to discount their efforts in this space, given all the barriers they face from incumbents, regulators and entrenched consumer behavior. Still, they have an advantage of a fresh approach without the legacy that other providers have. For instance, looking at autonomous transport as a service business (as opposed to the traditional box business of the vehicle market), yields $30B+ in profitable revenue with only 5% market share, while providing consumers a lower-cost, higher quality and safer transport option.

It is not to hard to imagine Google creating a Smart Transport Community contest, like they did with Google Fiber. A pilot program to a mid-size city would only require 1,700 vehicles, which is not much more than 100-250 they are planning on developing for testing purposes. As a service business, there are many analogies to broadband (including net neutrality or, perhaps, “road neutrality”).

This article, which is probably too long for the web, touches upon the salient points of what it will take to make an autonomous transport service a reality, including:

Although this seems way outside a broadband operator’s sweet spot, it probably makes sense to imagine the impact of Autonomous Vehicles on their broadband networks and their customers. In the meantime, let’s fast-forward 25+ years and imagine what life might be like for the next generation.

It’s 8:07 am and my next door neighbor, cheapskate Charlie, has been waiting outside his door for a few minutes for his ride, which is guaranteed to be at his house within a 10 minute window. He looks at his garage and is reminded that he will soon be renting it as storage space to his neighbor, Rich……

Click here to read the rest of the story.

Marching Toward a Gigabit

Ken Pyle interviews Terry Nidiffer of GCI regarding their plans for 1 Gb/s.
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“What would you do with a gigabit,” is what GCI is asking of its customers in anticipation of a 2015 roll out of gigabit services via its DOCSIS 3.0 plant. Announced in late March, GCI will be the first operator offering gigabit in the 49th state. GCI’s Vice President of Product Management, Terry Nidiffer, reinforces the idea of a “halo effect” of offering gigabit services, as they have seen approximately 300% uptake on their top-end offerings since their announcement of the higher speed services.

Click here to read more and view the associated video.

Congressional leaders ask FCC to Streamline Wireless Broadband Infrastructure Deployments by Alan Weissberger

Cell Tower
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On May 29th, House Commerce Committee Chairman Fred Upton (R-MI) and Communications and Technology Subcommittee Chairman Greg Walden (R-OR) wrote to Federal Communications Commission Chairman Tom Wheeler to streamline the approval process for upgrading existing wireless facilities.  The letter asks Mr. Wheeler for clarification of Section 6409(a) – the spectrum provisions of the Middle Class Tax Relief and Job Creation Act of 2012. 

Click here to read more.

Meeker: Mobile is King of Internet Access and Content by Alan Weissberger

1cast application on the Gphone
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Mary Meeker of KPCB puts out an Internet Trends report every year that is chock full of interesting data on Internet, social, mobile and e-commerce trends.  In this year’s report at the Code conference in Southern California last week, Ms. Meeker said that while growth in overall Internet usage was slowing (especially in developed countries), it has increased rapidly for mobile.

Click here to read more.

Technology Outlook: The Cable Show 2014 by Kshitij Kumar

An image of the Imagine Cafe at the 2014 Cable Show.
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The Cable Show 2014 was back in Los Angeles this year – which usually allows for a larger contingent of content folks to attend given the proximity of Hollywood. This year saw a good mix of technology folks rubbing shoulders with content-types but it almost felt like two shows in parallel – one set of tracks attended mostly by the techies of the industry and the other attended mostly by the content folks.

Click here to read some of the more interesting themes of the show.

Some Tweets and Short Thoughts:

The Korner – Better Officiating Through Technology – Because It’s the Cup

Jim Jachetta of VidOvation shows a goal cam, which includes camera, battery and 60 GHz wireless transmitter.
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Often, it is important to know where the puck has been; particularly when millions of dollars are riding on an accurate call.

In this interview, Jim Jachetta of VidOvation discusses how his company worked with NHL to create an in-goal camera system to help remote officials determine whether a puck crossed the goal. The “puck cam” that Jachetta describes has an integrated 720p camera, a battery and a 60 GHz wireless transmitter.

What makes this application particularly interesting is that VidOvation is transmitting uncompressed video using 1.5 GHz of the 7 GHz available band within the 60 GHz band.  Although this application only needs to go about 50 meters (to the top of an arena’s ceiling), Jachetta explains that, with the right antennas, the 60 GHz frequency band has application for point-to-point transport to buildings of up to one (1) kilometer.

He explains that 10 to 15 kilometers can be achieved with the higher frequency bands of 70, 80 and 90 GHz. This gets particularly interesting for service providers as these bands offer the potential to serve as the equivalent of wireless extensions of their fiber networks.

Click here to read more and to view the video.

Viodi View – 05/27/14

Beware of the Unseen Competitor was a title of an article written many years ago that warned broadband operators of the rise of competitors from completely different market sectors. Of course, it is the Internet and the intelligence of the things that helps turn products into mere features and brings in competition from seemingly disparate industries. In the Korner below, there is an example of this sort of disruptive development that could signal a revolution in the transport industry.

FCC Net Neutrality Proposal Stirs Up Controversy- Reclassify or Not? by Alan Weissberger

An image of Tom Wheeler, Chairman of the FCC,.
FCC Chairman, Tom Wheeler (image courtesy of

On May 15th the FCC Commissioners narrowly voted to approve a framework for rules that would create an Internet fast lane, while trying to patch up the loopholes that would make that fast lane possible. The proposal from FCC Chairman Tom Wheeler would ban broadband providers from blocking or slowing down websites, but leaves the door open for them to strike deals with content companies for preferential treatment, or fast lanes to customers.

Click here to read the rest of Weissberger’s article and add to the lively discussion that follows.

Cable Show 2014 Musings

The following are some observations from and reactions to the recent 2014 Cable Show.

A picture of the Comcast booth at the Cable Show 2014
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  • Impressive Demos
  • Open Up DNS, Comcast
  • Is it a Revolution or More of the Same
  • Freedom to Be Creative
  • Tap a WiFi Hot Spot
  • 4K, 4K, 4K
  • Stay Tuned

Click here to read more.

The Name Says It All

Ken Pyle with Steve Weed of Wave Broadband at the ACA Summit 2014
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CBO (Community Broadband Operator) might be a better term to describe operators traditionally described as CATV (Community Antenna TeleVision). The vision of Steve Weed, CEO of Wave Broadband, and his team has become reality as they now have more broadband customers than video subscribers. With that context, he looks forward to the day, in the not-too-distance future, when a new form of Over-the-Top video provider – a virtual MSOs (Multichannel System Operators) – ride over Wave Broadband pipes, giving consumers more choice in video packages and bringing more value to the broadband connection.

Click here to read more and view.

An Incremental Approach to SDN/NFV

Ken Pyle interviews Andy Randall of Metaswitch
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“All the intelligence and all the value is moving into software in the cloud,” said Andy Randall, GM Networking Business Unit & SVP Corp Development of Metaswitch. Randall talks about the transition to using commodity hardware with software defining how that hardware is used. Ultimately, a software-based approach will allow for operators to be more nimble in responding to customer and market demands.

Click here to view.

Are the Internet of Things (IoT) & Internet of Everything (IoE) the Same Thing? by Alan Weissberger

An image of an Internet Connected Water shut-off valve is shown.
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For quite some time, Cisco and Qualcomm have used the term Internet of Everything (IoE) to describe what almost everyone else refers to as the Internet of Things (IoT). McKinsey Global Institute’s Disruptive Technologies report calls out the Internet of Things (IoT) as a top disruptive technology trend that will have an impact of as much as $6 Trillion on the world economy by 2025 with 50 billion connected devices!

Click here to read more.

TiECON Flash: U.S. Dept of Commerce & TiE in Partnership to Promote Exports by Alan Weissberger

TiE Silicon Valley President Venk Shukla kicked off TiECon (The Indus Entrepreneurs annual conference) by stating that “wealth creation through entrepreneurship” was TiE’s principal mission (or reason for being).  Also, that TiE was “deeply ingrained in Silicon Valley” through its members (over 11,000 from over 50 countries) which are at start-ups, established companies, VCs and private equity firms. The surprising announcement at TiECon is that the U.S. Dept of Commerce and TiE have entered a partnership to promote TiE U.S. member companies products and/or services that are sold abroad.

Click here to read more.

Some Tweets and Short Thoughts:

  • One step down, two to go. Big thanks to the city for bringing San Jose one step closer to getting 
  • Live demo of a voice to calendar feature that took about 8 hours development at #mforum14Wow!
  • Using Amazon Web Services as a virtual lab to test 20M circuits. 1/60th cost. Great idea. #mforum14

The Korner – The Software Driven Car

A picture of an electric vehicle from LIT Motors at CES 2014.
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As simple and as safe as a car combined with the benefits of a motorcycle is what LIT Motors promises with its C-1 electric vehicle. With a projected range of almost 200 miles, a top speed of over 100 miles per hour and anticipated pricing in the mid-20 thousands (before tax credits), the C-1 (working name) has potential to be a game-changer for transportation in urban areas.

The real revolution, however, may be in the way this company has done so much to turn one man’s vision into reality a relatively small investment (measured in the millions) and short amount of time. A handful of people created the prototype on display at CES. They are set up more as a Web 2.0 company, than an automobile company, as evidenced by their use of crowd-funding (for their $6,000, electric cargo scooter,Kubo), use of social media and direct relationship with the end customers.

And although they still have to set up manufacturing for mass-production, their relatively small investment gives them the flexibility to try new business models (e.g. think licensing, maybe open sourcing, etc.) that allow others to manufacturer and even market their vehicle designs. The interesting thing is that a brand that would license such a vehicle might not even be from the automobile space.

Click here to read more and view the video.

Viodi View – 05/12/14

Operational and incremental improvements using cable television infrastructure as a wireless network and as an enabler of the Internet of Things were big themes of the recent four-day Cable Show confab in Los Angeles. Although 4K was prominent in multiple booths and displays at the conference, much to my surprise, there were no blockbuster announcements from any of the major TV networks announcing 4K programming. Most likely alternative sources of content will prime the market for Ultra High Definition, as can be seen in the ViodiTV exclusive video in the Korner.

Innovation of Things at the Cable Show 2014

An image of the Internet of Things display at the Cable Show 2014.
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“Everybody’s looking to innovate,” said Matt Polka of the American Cable Association. Polka explains that innovation surrounding the cable broadband ecosystem was one of the themes of the 2014 Cable Show. He stresses that innovation is an important element to giving consumers’ what they want; whether that is new ways of viewing content or apps that help make for a smarter home. The following interview with Polka features video highlights of various demonstrations, exhibits and other highlights of the Cable Show.

Click here to view and read more.

Rural America Needs Advanced Services & Competition by Gene South

Snapshot of U.S. broadband from
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It is an honor to publish a two-part article from Gene South, a leader in the independent telco industry for a number of years. In part one,  he outlines how the view of the telecom industry changed from one of a regulated monopoly to one where competition is encouraged. In part two, he looks at the post AT&T break-up and the importance of rural citizens at the local level being able to determine their broadband destiny.

Open Video Rules Make BB a Reality for the Unserved

Ken Pyle interviews Gary Johnson of Paul Bunyan Communications at the 2014 MTA.
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An entity that has its ear to the consumer in rural Minnesota is Paul Bunyan Communications. They have almost tripled in size since the turn of the century by aggressively expanding outside their traditional service area to serve customers where incumbents had not kept up with market needs for broadband and video service. Using a little-employed federal law they have been able to work with Minnesota Townships to expand their service with fewer barriers than traditional regulatory structures.

Click here to view and read more.

Ethernet Tech Summit Reveals Many Paths to “Open SDN” by Alan Weissberger

One expert's solution to the multiple flavors of SDN: Overlays Complete Virtualization
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[Editor’s Note: After giving some thought to Alan Weissberger’s cogent analysis on the state of Software Defined Networking, perhaps the SDN acronym should stand for Still Don’t kNow (apologies to whoever invented the acronym I Still Don’t Know – which many suggested was the answer to the question of the market for ISDN back in the early 1990s). Weissberger makes the case that, despite several efforts to create “open” standards, there is potential for vendor lock-in around SDN and that there are issues of compatibility and single points of failure that point to multiple flavors of SDN.]

Click here to read and to contribute to the discussion on his article.

Some Tweets and Short Thoughts:

  • “One of the most effective tools for ensuring Internet openness is competition,” FCC Chairman Thomas Wheeler recently stated. Competition in the last mile is critical to ensuring not only cost-competitive, but innovative broadband offerings. Some other commentary on the upcoming Net Neutrality discussion can be found here.
  • Good article point-counter-point about net neutrality in Monday’s WSJ. Local barriers are often the difference between a duopoly and multiple competitors; at least in urban areas.
  • Also kudos to Brett Sappington of Parks Associates for his piece in that same WSJ section arguing that it is too early to buy a 4K TV.
  • At the cable show, a respected cable operator expressed the same concerns about new LTE-Unlicensed having the potential to relegate WiFi to second-class status. Click here for the Light Reading article on this topic.
  • Create, not cover the conversation. Need to provide reason for new generation to come to cable & their goal is for to help.
  • Twitter changed the game – immediate audience feedback. Don’t need to wait for Nielsen
  • “Cable collectively is already the largest wireless operator” [in terms of bits transmitted over unlicensed WiFi]. Interesting statement made by one of the cable executives; haven’t had a chance to verify. 

The Korner – The World’s Biggest Art Museum – In Your Hand

Ken Pyle interviews Sheldon Laube of Artkick with the Monalisa painting in the background.
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The ephihany from the 2013 Cable Show was that some of the first successful content for 4K will come from sources other than the traditional video networks. One of the things that intrigued me about Artkick when they reached out to me at CES is that they are creating a channel that could easily offer compelling 4K content.+  Artkick’s approach of viewing black screens as something more than TV has a potentially big impact on the way screens are viewed in the home.

Click here to read more and to view.

04/28/14 – Viodi View

Residential and business wireless routers that also serve as public WiFi hotspots was one of the significant developments shown at the 2013 Cable Show and will be part of the discussion at this week’s show. Unlike so many hype announcements associated with trade shows, this has quietly and rapidly turned into reality for large portions of Comcast’s Xfinity footprint with the deployment of a reported 1 million plus public WiFi hot spots. Comcast has been able to roll out such a vast network without signficantly impacting their bottom line because the capital investment is minimal, permitting is not required, real estate costs are zero and the residential and business customers pay for the electricity and the broadband pipe.

A Cloud Solution for Rural 4G

An image from the NTIA showing 3.6 GHZ Exlusion Zones.
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Last week’s vote by the FCC on its NPRM opening up another 100 MHz (and rewriting the rules for another 50 MHz) or spectrum in the 3.55 to 3.7 GHz band would seem to be a boon for the deployment of small cells and the aforementioned hot spots. Stumbling blocks include exclusion zones for incumbents (spectrum use like ship borne RADAR) means, at least initially, this spectrum could be off-limits to some 60% of the population. Additionally, where there are competing interests for the spectrum, mini-auctions could be triggered on a census block level. These new rules also mean changes to existing rules for the 3.65 to 3.7 GHz, lightly licensed band referenced in the video here.

Click here to read more about the FCC’s innovative, multi-tier approach to allocating this spectrum.

FCC Set to Act on Net Neutrality at May 15th Meeting by Alan Weissberger

An image of Tom Wheeler, Chairman of the FCC,.
FCC Chairman, Tom Wheeler (image courtesy of

The proposed FCC rules are expected to ensure that network operators disclose exactly how they manage Internet traffic and do not restrict consumers as they surf the Web.  In particular, the rules would prevent the service providers from blocking or discriminating against specific websites, but would allow broadband providers to give some traffic preferential treatment, so long as such arrangements are available on “commercially reasonable” terms for all interested content companies.

Click here to read Alan Weissberger’s summary of this well reported and controversial ongoing saga.

A Huge Cloud DVR – An Interview with Aereo’s Chet Kanojia

Chet Kanojia of Aereo speaking at the ACA Summit 2014.
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“We are a technology company,” said Chet Kanojia, founder and CEO of Aereo at the recent ACA Summit in Washington D.C. In the above interview, Kanojia suggests the idea that Aereo’s technology could be used by the very cable operators that, at the surface, would seemingly be competitors. Of course, last week the U.S. Supreme Court heard arguments for and against the use of Aereo’s $8 per month serviceand its underlying cloud technology (remote antennas, transcoding, network DVR, client device) as an alternate way to present broadcast signals to consumers.

Click here to read more and to view.

The Consumer as the Constituent

Colleen Abdoulah of WOW! is interviewed at the ACA Summit 2014.
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Putting the customer first was the theme of comments made by Representative Anna Eshoo (D-CA) and echoed in the above interview with Colleen Abdoulah of Chairwoman of WOW! Abdoulah points out that Eshoo’s support, along with a bipartisan sponsor group ((Goodlatte (R-Va.), Spencer Bachus (R-Ala.), Steve Cohen (D-Tenn.), Steve Chabot (R-Ohio)), of H.R. 3086, the Permanent Internet Tax Freedom Act, is important to keeping the Internet affordable. 

Click here to read more and to view.

Enough Bandwidth for 4K at 60 Frames per Second

HDMI 2 banner at CES is shown in this picture.
Click to view

There are sure to be many announcements of 4k content broadcast over cable at this week’s Cable Show in Los Angeles. For those early adopters who are avid sports fans, it might be worth it to wait for an Ultra High Definition TV with the HDMI 2.0 specification. Steve Venuti, president of HDMI Licensing, LLC, explains the benefits of HDMI 2.0 in this brief video filmed at CES Unveiled 2014. Going from HDMI 1.4 to 2.0 isn’t a software upgrade and can only be done with new hardware (e.g. a new TV).

Click here to view.

Some Tweets and Short Thoughts:

  • @Viodi “‘SpinCo’, the working name of the new holding company that will manage the systems (Comcast/Time-Warner’s Indiana cable systems proposed to be spun off to a Charter-managed entity); sounds like a PR firm :-).”  @CullenHMcCarty “It was probably Roger Sterling in a Mad Men brainstorming session.”
  • Good article showing that the chasm between the served and unserved can be quite geographically close and stark in terms of missed opportunities for those who reside bandwidth-starved locations.
  • Investment conference looks like it would be useful to anyone interested in opportunities in rural America.
  • Informative update on a ViodiTV story from a couple of years ago how a group of rural Brits are creating their own fiber future.
  • Viodi View readers who are involved in education should check out this new venture, between the Khan Academy, Silicon Schools Fund and the Clayton Christensen Institute for Disruptive Innovation, that helps teachers and administrators leverage blended learning.
  • The Scarcity Fallacy – important article in last weekend’s Wall Street Journal. Bottom line, innovation is the difference between a zero-sum or negative-sum and a positive -sum view of the world.

The Korner – Green Cable

This is a screenshot of the Full Channel web site.
Click to view

Levi Maaia of Full Channel describes their, award-winningGreenLink program and how they are allowing their customers to choose renewable power sources to power their respective broadband and television connections. As Maaia explains, Full Channel has a partnership with People’s Power and Light to handle the logistics of purchasing the power for its customers. For its administrative and back-office, Full Channel switched to renewable power. Combined with its battery recycling program, Full Channel is a leader among broadband providers in implementing “green” practices in its operations.